DRAFT – not legal advice

Terms of use

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# SubCallout platform terms of use (clients and subcontractors)

**DRAFT – not legal advice, needs solicitor review before use.**

Private first-pilot wording only. Synthetic or invited UK specialist-door companies. Not a public marketplace. Not a consumer service. £0 on this prototype — the platform does not take payment, hold money, or guarantee anyone will be paid.

## Who these terms are for

- **Clients (commissioning companies)** post diagnostic attendance jobs, award a named engineer, issue a purchase order, and download worksheets.
- **Subcontractors** bid or apply, attend if awarded, complete the worksheet, and acknowledge the purchase order.

Occupiers (site contacts) only see a redacted site record. They are not the client.

## What this platform is

A private tool to match a client job with a subcontractor engineer, capture one worksheet, and store paperwork. Attendance is **diagnostic**. It is **not** a guaranteed repair, a warranty, or proof that the door is safe to use.

The platform does **not**:

- employ engineers or act as an employment agency
- custody money, extend credit, or guarantee payment
- certify competence, insurance, or health and safety
- authorise extras, variations, or additional works unless the client records that separately
- send live email or SMS from this prototype

A purchase order on SubCallout is a versioned document. It is **not** proof of payment and **not** authority for extras.

## Client duties

1. Post accurate site, trade, date/time and offered rates. Do not claim the platform will pay.
2. Award only to a named engineer you are willing to have on site.
3. Issue a purchase order that matches the published rates before attendance, unless you document an urgent attendance-only exception.
4. Review worksheets yourself. Downloading a PDF is not safety certification.

## Subcontractor duties

1. Upload current insurance, site induction / onboarding evidence, and a trade credential for the attending engineer. Uploaded is not independently verified.
2. Bid only if you can attend. A bid does not award the job.
3. Acknowledge the latest matching purchase order before attendance.
4. Complete the worksheet with actual findings, work, readings, per-asset tests, photos and engineer confirmation. Unknown is not a pass. Do not copy another site’s record.

## Award, refusal and cancellation

The client awards. There is a single award per job. The platform does not auto-award from a bid. History is kept if a job is cancelled. Commercial consequence after award needs a human review — this platform does not refund or charge.

## Liability (draft)

Each company is responsible for its own work, insurance, RAMS, and site conduct. SubCallout is not liable for site injury, property damage, missed attendance, or unpaid invoices. Nothing here limits liability that UK law does not allow you to limit.

## Changes

These draft terms may change before any live pilot. They have no effect until a solicitor has reviewed them and the founder has approved a live version.

**DRAFT – not legal advice, needs solicitor review before use.**
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